Golden Ace Hardware

There’s a Home Depot 5 minutes away. Go there. I’ve been in multiple times, and I think this is the worst Ace I’ve ever been to. I’m used to Ace being helpful and quick whenever I need something, but this one is neither. The first time I went in to buy a surface lead test and the lady at the counter took 5+ minutes inspecting the packaging and almost refusing the sale because she “thought part of it was missing” even though all the items listed as included were there and I was assuring her that they were (as I’ve bought the same product in the past and know what is included). More recently I’ve been in 3 times now trying to get a fishing license printed and each time am met with excuses. Not once has an employee (even the one that other employees claim is the only one that can use the licensing system) even attempted to help, they always dismiss me immediately.

Been going to Ace Hardware. My entire lit's crazy. They moved but I still go to. The staff is very nice. They're always very helpful even if they don't have it. They'll guide you in the right direction.

I went in today to get a bottle jack and wanted to spend some time looking around to make sure I didn't need anything else so I took my product to the counter so I didn't have to carry it around with me because of slipped disks. Mind you, it's me, a small white girl, with two grown men and a teenage boy in the store. The ONLY people in the store. The owner (I guess?) and the other older employee started following me to the corner of the store and staring intensely and talking about me (to which I didn't realize most of it as I was just trying to browse) and then FINALLY confronted me that he HAD to watch me because he's had a problem with theft lately. I get it. That sucks. But don't make me feel uncomfortable when I'm in the furthest corner of the store from the door. Keep it to yourself like normal people who try to figure out if someone is stealing or kick me out. I'd rather chance being embarrassed letting you embarrass yourself for nothing, than completely uncomfortable. I almost bought the mace at the check out counter with some poor advertising about why I might need it.

The lady who helped us wasn't the friendliest & not a very good sales person. I wanted a Toro leaf blower & she claimed they didn't have anything Toro. But when I looked, they had a whole aisle of a Toro products.

Looking for hard to find paint. Spoke with "T" evening before after calling 10 ACE Hardware stores and he was very helpful.